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Kelvin Chan

Product Designer

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About Me

I’m a Product Designer from KIrkland, WA. I hold a Masters degree in Computers in Fine Art and a Bachelor of Science degree in Computer Engineering at San Jose State University. I have 15+ years in product design, graphic design, program management, and partner alliance experience.

I enjoy running, hiking, kayaking, motorcycling, fishing, and crabbing in Puget Sound. One of my biggest passions is cooking where I do private catering for friends and family. I am also a proud pet owner of 3 neurotic cats and 2 dogs! I am passionate about giving back to the community. In the last 4 years, I've prepared weekly nutritious dinners for 40+ women and families living in their car through the Safe Parking Program.

Checkout my latest article that was published recently in Esri ArcNews. It's the first design article to be published with over 800,000 subscribers!

Esri ArcNews Publication

My Skills

96

Prototyping

95

Agile Development

97

Figma & Sketch

98

Product Design

90

Usability

94

Web Application

93

Graphic Design

95

Design Systems

My Experience

Lead GIS UX Designer

Lead GIS UX Designer responsible for the Work Bundling Visualization Product Suites: Electric Distribution Work Visualization, Customer Outage Situational Intel (COSI), Regionalization Dashboard, Electric Transmission Work Visualization, and OEIS Wildfire Mitigation Risk Management

Building user-centric designs for experts/consumers; create functional prototypes & specifications; drive feature requirements, goals, user scenarios; articulate project milestones for major releases w/ dev & QA. Also filled in as technical writer, QA tester, and scrum master driving day-to-day coordination.

PG&EMay 2023 - Present

Senior UX Designer

Leading the design efforts for a customer data platform focusing on the data analyst persona and customer identity resolution. Conducting user research, designing wireframes, creating prototypes, and building high fidelity designs working closely with product management. Also responsible for building out the main core of Amperity design system.

AmperityApril 2022 - December 2022

Lead Product Designer

Working as a lead UX/UI product designer for the largest global mapping and spatial analytical company, ESRI. Leading the design efforts for the Microsoft Integration products – ArcGIS for Excel, ArcGIS for Power BI, ArcGIS for Teams and ArcGIS for SharePoint. Driving requirements, prototypes, wireframes, user scenarios, designs, and timelines.

EsriMarch 2018 - April 2022

Partner Marketing Manager

Managed a global team of Partner Engagement Managers/Marketing Consultants to build and develop a world-class GTM resource center for ISVs and Microsoft partners. Oversaw partner experience strategy, planning, marketing campaigns, and Rhythm of the Business with the Partner Engagement team.

Rational InteractionJuly 2017 - Dec 2017

Partner Development Manager

Managed Fortune 500 manufacturing global ISVs worldwide. Responsibilities include developing and executing account plans; building GTM plans; business and technical engagements with Azure, Windows, SQL, and development tools. Oversaw global accounts including: PROS, Autodesk, Johnson Controls, Intergraph/Hexagon, OSIsoft, and ABB. Focused on Saas enablement on Azure.

MicrosoftFeb 2011 - July 2017

Senior Program Manager/Designer

Designed, created functional specs, and drove the features for “Start” menu; Right-click menu; and Sharing infrastructure in Windows 8. Also responsible for ISV partner engagement for Windows multi-touch support. Spec designs for Web Application, designing interfaces for JavaScript/HTML/CSS; Led Windows Touch ISV engagement with partners worldwide, building development ecosystem. Reached out to 80+ tier 1 ISVs to promote the Windows Touch API.

MicrosoftFeb 2009 - Feb 2011

Portfolio

Check out my latest and greatest portfolio!

Case Study – ArcGIS for Microsoft 365

Case Study – ArcGIS for Microsoft 365

Case Study – Geotagging in ArcGIS for Sharepoint

Case Study – Geotagging in ArcGIS for Sharepoint

Microsoft Design

Microsoft Design

Case Study – Diff Viewer

Case Study – Diff Viewer

Case Study – Stitch Lineage

Case Study – Stitch Lineage

Protected: Case Study – OEIS External Viewer (PG&E)

Protected: Case Study – OEIS External Viewer (PG&E)

Blogs and Publications

Here are my latest blogs and publications!

Is design empathy the “Magic Pill” for all design problems?

I’ve been reading many articles on design empathy and user-centric designing – essentially designing through the eyes of other users to...
15 February, 2022

ArcGIS for Microsoft 365 Gets a More Seamless User Experience

Read my latest article in ESRI ArcNews -- Winter 2022. Now, GIS is more accessible to people who are more comfortable...
17 January, 2022

Business Partner Relationship = A Successful Marriage

A colleague recently asked me regarding my job as a partner business development manager: "What are the top keys for a...
13 March, 2019

Contact Me

Contact Info

  • Email Address [email protected]
  • Phone Number +1.425.223.2900
  • LinkedIn https://linkedin.com/in/kelvinbchan/

    © 2024 Kelvin Chan Design. All rights reserved

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